Software Keys FAQ — The Best Genuine Advice

Software keys FAQ: how instant delivery works, activation help for Windows and Office, refunds, warranty, and payment security at Software Keys HQ.

What is Software Keys HQ?

Software Keys HQ is an authorized reseller of genuine software license keys. We offer Microsoft Office, Windows, antivirus, Adobe and creative tools, and developer & business software — delivered instantly by email.

When will I receive my license key?

Delivery is instant! Once payment is confirmed, your key is emailed to you within seconds and also shown in your account dashboard.

Are the license keys genuine?

Yes, 100%. We only sell genuine, legitimate license keys sourced from authorized distributors. All keys are tested before delivery.

How do I activate a Microsoft Office or Windows key?

After purchase, download the software from Microsoft's official website, install it, then enter your key during activation. Need help? Contact our support team.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, Amex & more), processed securely through Stripe at checkout.

What is your refund policy?

Due to the digital nature of license keys, we cannot offer refunds once a key has been delivered and viewed. However, if a key doesn't work, we'll replace it at no charge — just contact support.

My key doesn't work. What should I do?

First, make sure you're entering it on the correct platform. If it still doesn't work, email support@softwarekeyshq.com with your order number and we'll replace it immediately.

Is my payment information secure?

Yes. Payments are handled entirely through Stripe, a PCI-compliant payment processor used by millions of businesses — we never see or store your card details.